Frequently asked questions

As an indie founder, you know the importance of personalized and effective communication in growing your business. MailMentor is here to help you elevate your outreach efforts with AI-driven messaging tailored specifically to the unique needs of indie startups. Our user-friendly platform enables you to generate customized messages that resonate with your audience, while our flexible plans provide scalable solutions to match your growing business.

In this FAQ document, we address common questions and provide insights to help you make the most of MailMentor's powerful messaging capabilities.

How can I customize AI-generated sales messages

You can configure the message type, desired tone, and goal for every message generation to align with your company's unique identity. By uploading information about each of your contacts, you can personalize your AI-generated messages to better connect with your target audience.

How many message variants can I generate at once?

We offer a variety of plans and pricing designed to accommodate the specific needs of small companies. Each plan comes with usage limits that determine how many message variants you can generate at once. Review our plans for more details or chat with us if you have additional questions.

Can I create batch messages for my leads list

Yes, our Premium and Pro plans provide batch message generation capabilities tailored for indie founders specifically. Check our plans for more information on batch message generation features or chat with us by clicking the chat button on the bottom right if you have additional questions.

What if the generated messages don't fit my requirements?

If you're not satisfied with the generated messages, simply re-run the generator with your existing inputs or adjust your configuration to find more suitable message outputs. Consult our plans for usage limitations or chat with us if you have additional questions.

How can I incorporate case studies relevant to my company in messages?

By selecting case studies that showcase how your product or service has benefited similar businesses, you can personalize your outreach for each contact. Our AI will seamlessly integrate these case studies into your AI-generated messages to enhance their relevance and impact.

Can I send messages from MailMentor?

Yes! We support exports to Gmail for Premium and Pro account users. Alternatively, you can copy and paste any message into your preferred email client or customer engagement platform for easy sending.

How does the free plan work?

Our free plan is an excellent starting point for those looking to explore MailMentor's capabilities without any financial commitment. No credit card is required to begin, and you can upgrade to a paid plan whenever you're ready to enhance your sales outreach.

How can I determine which plan is right for my company?

Our flexible plans are designed to grow with your company's needs. Begin with our free plan to familiarize yourself with MailMentor and upgrade to a paid plan when you're ready to unlock more advanced features. Don't hesitate to chat with us if you have questions about choosing the best plan for your company.

Can you delete my account?

At MailMentor, we understand that you may have concerns about your account and its associated data. For our free accounts, there is no need to delete them as they do not require any payment or financial commitment. However, if you are on a paid plan and wish to downgrade, you can easily do so by visiting your account view. If you still wish to proceed with data and account deletion requests, please contact our support team who will be more than happy to assist you.

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